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How are we different? Why choose us?



How are we different?

Without you, there is no personalized gift business.  Customer relationships are valuable to us, and while we strive to always provide 100% satisfaction, we are also human beings, and we're here to help if something isn't exactly right. As a smaller company we pride ourselves on being 'in touch' with our customers and standing ready to meet their personal needs.
 

We appreciate the opportunity to EARN your business, and we know it's earned. You have many choices on the internet, but because you put your trust in us, we continue to grow and continue to provide even better service and a broader selection of products. The business was started in April 2001, with a single wallet, with your help, we now offer more than 500 products to our customers.
 

No hidden surprises when you're ready to check out.  You'll find our shipping rates are competitive. Many of our gift items do weigh less than one pound, and for most service we offer flat rate shipping. If you do require UPS service for 2 Day or Next Day Air - you pay only the UPS Published Rate for that - nothing else.


Inventory Availability. We strive to have all items in stock. But occasionally some items do run out of stock before we're able to update the website. If we have an out of stock situation that was not noted on the website, we commit to email you within 1 business day to let you know the situation, and when we expect to receive the items in your order.  We will never knowingly substitute an item without your permission. 


Online Customer Service Answers -
Most customer service questions can be answered on our website by clicking on one of these links:

100% Satisfaction Guaranteed - if you're not happy, we're not happy.  At CS ideas we love HAPPY customers and want them to be satisfied with their purchase.   See our Perfect Gift Guarantee to learn more.


Ready to get started?  Just click here to find your way back to our home page to start your shopping experience.







CS ideas, Inc. and A Perfect Wallet, Money Clips and Personalized Gifts
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Established 2001




Proud to be a Small Business.

Please know that when you're shopping with us, you're shopping small. We have been a family-operated business since opening our first website in 2001. Over the years our staff has ranged from 1 - 6 full time staff members - so when we say small, we mean it. You are more than just an order, you're our customer, and we truly are delighted that you've put your trust in us for your gift buying selection. We want you to be completely satisfied with your purchase - which is why we have our 365 Day Money Back Guarantee - virtually unheard of on other websites - and even rarer on engraved and personalized items.

Thank you for shopping with us!


Best Regards,
Michelle & Toi



Providing Money Clips and Personalized Gifts since 2001
Copyright 2001-2011, CS ideas, Inc. All Rights Reserved